Friday, February 03, 2006

SALES TOOLS: Free Customer service checklist

By Luis Galarza

Free Sales Tools.- I just got this sale tool from a Sales Training Company, is a customer service checklist and I though everyone should have this tool, which can hepl you and your sales team provide better experience to your customers. Remember that good customer service is a sales opportunity.

Engaging with the customer, in every case, is an opportunity to further enhance your relationship and build even higher barriers to competitive entry.

Quality customer service is defined by the individual experiencing it-- one size, one solution does not work... buyers want to be treated as unique individuals. However, companies renowned for their customer service know that one can orchestrate or create a customer service experience that most often exceeds customers’ expectations.

Use this link to audit your team's (and your own) skills with the customer service checklist by justsell.com.

About the Author:
Luis Galarza is a Business and Communication Consultant. Learn telecommunication tip at: http://www.cogni360blog.co.nr/. And get your free business tips at: http://LuisGalarza.blogspot.com.

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Success Quote

1. Marry the right person. This one decision will determine 90% of your happiness or misery.
2. Work at something you enjoy and that's worthy of your time and talent.
3. Give people more than they expect and do it cheerfully.
4. Become the most positive and enthusiastic person you know.
5. Be forgiving of yourself and others.
6. Be generous.
7. Have a grateful heart.
8. Persistence, persistence, persistence.
9. Discipline yourself to save money on even the most modest salary.
10. Treat everyone you meet like you want to be treated.
11. Commit yourself to constant improvement.
12. Commit yourself to quality.
13. Understand that happiness is not based on possessions, power or prestige, but on relationship with people you love and respect.
14. Be loyal.
15. Be honest.
16. Be a self-starter.
17. Be decisive even it it means you'll sometimes be wrong.
18. Stop blaming others. Take responsibility for every area of your life.
19. Be bold and courageous. When you look back on your life, you'll regret the things you didn't do more than the ones you did.
20. Take good care of those you love.
21. Don't do anything that wouldn't make your Mom proud.